Privacy Policy

Last Updated: September 8, 2026

1. Introduction

This Privacy Policy explains how Creative Solutions Consulting ("we," "us," or "our") collects, uses, discloses, and protects information when you visit or interact with this website (the "Site"). We are committed to handling personal information responsibly and in accordance with applicable Canadian privacy law, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

2. Information We Collect

We collect information you provide directly to us when you submit a form on the Site, which may include:

• Your name, phone number, and email address;
• The content of your message or inquiry;
• Details about a property, unit, or project you're interested in;
• Preferred showing times, when requesting a showing.

We also automatically collect certain information about your visit through cookies and similar technologies, such as your browser type, device information, pages viewed, and how you arrived at the Site, via Google Analytics (see Section 4).

3. How We Use Your Information

We use the information we collect to:

• Respond to inquiries, showing requests, and quote requests;
• Schedule showings and follow up on leasing, management, or construction and renovation inquiries;
• Understand how visitors use the Site so we can improve it;
• Meet legal, regulatory, or contractual obligations.

We do not sell your personal information.

4. Cookies and Analytics

The Site uses Google Analytics to understand how visitors use the Site, which sets cookies and collects usage data such as pages visited and time spent on the Site. This information is used in aggregate and helps us improve the Site. You can control or disable cookies through your browser settings; note that some features of the Site may not function properly if cookies are disabled. For more information on how Google uses this data, see Google's Privacy Policy.

5. Third-Party Service Providers

We use third-party service providers to help operate the Site and process form submissions, including:

• An email delivery service to route form submissions to our team;
• A hosting provider to serve the Site;
• Google Analytics, for website usage analytics.

These providers only receive the information necessary to perform their function and are not permitted to use it for any other purpose.

6. Disclosure of Information

We do not share your personal information with third parties except: to the service providers described above who help us operate the Site; when required to do so by law or legal process; or with your consent.

7. Data Retention

We retain the information collected through form submissions for as long as reasonably necessary to respond to your inquiry and for our business records, unless a longer retention period is required by law.

8. Your Rights

Under PIPEDA, you have the right to access the personal information we hold about you, request that it be corrected if inaccurate, and withdraw your consent to our collection, use, or disclosure of it, subject to legal or contractual restrictions. To exercise any of these rights, contact us using the information in Section 12.

9. Security

We take reasonable administrative and technical measures to protect the information we collect. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

10. Children's Privacy

The Site is not directed at children, and we do not knowingly collect personal information from children under the age of 13.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us at:
Creative Solutions Consulting
info@creativesolutionsconsulting.ca
(555) 123-4567